Indeed, bike rentals are free! For children’s bikes, no deposit is required. However, for adult bikes, a $20 deposit is required, while for electric-assist bikes, a $40 deposit is required. Please note that these deposits will be refunded upon return of the bikes.

Additionally, you enjoy a two-hour free usage period, beyond which a $5 per hour fee will be applied.

If you have enjoyed our service, you have the option to make a donation, as we are a non-profit organization!

Yes, you can make a deposit in euros or US dollars.

Normally, yes. However, an agreement can be made with the attendant in charge of the rentals.

No, only individuals over 18 years old can take a bike. We can also accept individuals over 16 years old who have a driver’s license, but they can only borrow one bike.

No, each bike must be returned to the rental kiosk on the same day.

Yes. Electric-assist bikes are a technology that offers many benefits to individuals with mild disabilities or older individuals. That is why, from the beginning, we have decided to prioritize access to electric-assist bikes for these groups of people.

Our attendants are responsible for evaluating each request for an electric-assist bike loan and have discretionary power to approve or deny such a loan, taking into account various factors.

Here are the exclusive benefits of becoming a member of RécréOsisko for only $20:

• No need to make a deposit for each bike rental.
• Possibility to borrow a second adult bike without an additional deposit, which is ideal for family outings.
• Enjoy 3 hours of continuous free usage instead of 2 hours.
• Faster bike pickup and return.
• Right to vote at the general assembly.
• NEW for 2023: 2 hours of free continuous use for watercraft on each visit, throughout the boating season.

If you find yourself in this situation, you must ensure the total security of the bike(s) in your possession and return them as soon as the rental station opens the next day. It is absolutely forbidden to leave them or attach them to the bike rack near the shed, as there is no surveillance during the night.

The borrower is responsible for the bike and is committed to reimbursing it at its contractual value. In case of theft, the borrower must notify us, file a complaint with the Sûreté du Québec (Quebec Provincial Police), and inquire with their insurance company regarding coverage for this type of incident.

The borrower is responsible for reimbursing the damages caused to the bike.

No, in this case, RécréOsisko covers the repair costs.

No, the “first come, first served” policy applies to the loan of our equipment. Exceptionally, it may be possible for a group to reserve bikes for a special activity, but it is necessary to contact us for this purpose.

Yes, we lend helmets to our customers free of charge and recommend wearing them. Helmets are systematically cleaned after each use.

You must return the bike no matter what. We recommend using a taxi to do so. RécréOsisko does not have the necessary infrastructure to provide a breakdown service and does not reimburse travel expenses.